Jamal Travel Agency, a leading provider of travel and tourism services in the United Arab Emirates, is collaborating with global travel technology company Amadeus to launch its B2B and B2C e-commerce platform.
The new agreement sees Jamal Travel Agency adopt Amadeus’ advanced technology solutions to help achieve the company’s strategic goals for greater efficiency, increased profitability and drive to enter new markets.
Jamal Travel Agency has built its strong reputation and customer base since its inception in 1988. By working with Amadeus, Jamal Travel Agency plans to offer a wide range of new technology-driven solutions with customer service at its core. Its goal is to make travel experiences more integrated and frictionless.
Ernesto Sanchez Beaumont, Managing Director of Amadeus Gulf, said: “We are ready to help Jamal Travel Agency strengthen its position as a leading travel agency by helping the company launch its new B2B e-commerce platform and B2C. Jamal Travel Agency will use a variety of Amadeus solutions ranging from e-commerce (Amadeus Web Services API) to increasing its non-air content revenue, automating processes through robotics and adopting the latest payment technologies. Our goal at Amadeus is to help travel agencies meet today’s challenges and help renew travel by delivering what customers need.”
Sainulabdeen Salim, Founder and Managing Director of Jamal Travel Agency, said, “Our partnership with Amadeus is focused on increasing productivity, streamlining customer service and giving our sales teams access to more markets. We will also be able to offer customers greater control in managing their travel bookings and process payments seamlessly and securely through our e-commerce platform. We are confident that this new alliance with Amadeus will strengthen our position as a trusted and supportive travel partner to the business and leisure community. »
The multi-year agreement sees Jamal Travel Agency using key Amadeus products including Amadeus Selling Platform Connect, Amadeus Ticket Changer, Amadeus B2B Wallet, Amadeus Value Hotels, and then adding Amadeus Fare Optimizer to the mix.
The award-winning travel agency looks forward to providing enhanced travel solutions to its partners and customers through its collaboration with Amadeus. – TradeArabia Press Office